Last Updated: 1st April 2026

This Seller Withdrawal Notice outlines the rules and procedures governing the withdrawal of seller earnings on the Alkonect marketplace operated by Alkonect Ltd (“Alkonect”, “Platform”, “we”, “us”, “our”).

By selling products on the Alkonect platform, sellers agree to comply with this withdrawal policy.

1. Seller Earnings

Seller earnings represent the funds generated from completed sales on the Alkonect platform after deductions including:

• Platform commission

• Payment processing fees

• Refunds or chargebacks

• Any applicable service fees

Only cleared and eligible funds may be withdrawn by sellers.

2. Withdrawal Eligibility

Sellers may request withdrawal of earnings once:

• The order has been successfully delivered to the customer

• The return or dispute window has expired

• The payment has been fully settled by the payment provider

Alkonect may hold funds temporarily to ensure transaction security.

3. Withdrawal Methods

Seller withdrawals are processed to the bank account provided during seller registration.

Sellers are responsible for ensuring that their banking details are accurate and up to date.

Alkonect will not be responsible for failed transfers resulting from incorrect bank information.

4. Withdrawal Processing Time

Withdrawal requests are typically processed within:

3–7 business days

Actual processing time may vary depending on:

• Payment processor settlement timelines

• Banking systems

• Internal verification procedures

5. Minimum Withdrawal Amount

Alkonect may establish a minimum withdrawal threshold before sellers can request payouts.

This threshold will be communicated on the seller dashboard or platform guidelines.

6. Withdrawal Fees

Depending on the payout method, Alkonect may apply:

• Transaction fees

• Bank transfer charges

• Payment processor fees

Any applicable fees will be transparently displayed before withdrawal confirmation.

7. Withdrawal Holds

Alkonect reserves the right to temporarily hold seller withdrawals in the following circumstances:

• Pending customer disputes

• Refund requests

• Suspicious or fraudulent activity

• Platform policy violations

• Compliance verification requirements

Funds may remain on hold until the issue is resolved.

8. Seller Account Verification

To protect the integrity of the platform, sellers may be required to complete verification before withdrawals can be processed.

Verification may include:

• Identity verification

• Business registration verification

• Bank account verification

Failure to complete verification may delay withdrawals.

9. Fraud Prevention

Alkonect actively monitors transactions to prevent fraud.

Withdrawal requests may be declined or delayed if:

• Suspicious activity is detected

• The seller account is under investigation

• Platform policies have been violated

Repeated fraudulent activity may lead to permanent account suspension.

10. Account Suspension and Funds

If a seller account is suspended due to policy violations:

• Withdrawals may be temporarily frozen

• Funds may be held pending investigation

• Refund obligations to customers may be deducted from seller balances

Final payouts, if any, will be determined after the review process is completed.

11. Policy Updates

Alkonect reserves the right to update this Seller Withdrawal Notice at any time.

Updated versions will be posted on the platform with the revised effective date.

Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Information

For inquiries related to seller withdrawals, please contact:

Alkonect Ltd

Email: sellers@alkonect.com
Website: www.alkonect.com