Alkonect (alkonect.com)

Last Updated: 1st January 2026

1. Introduction

Welcome to Alkonect (“Platform”, “we”, “our”, “us”), an e-commerce platform accessible via https://alkonect.com.
By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Platform.

2. Eligibility

To use Alkonect, you must:

• Be at least 18 years old, or have parental/guardian consent

• Have the legal capacity to enter into binding agreements

• Provide accurate and complete information when required

We reserve the right to suspend or terminate accounts that violate these conditions.

3. Account Registration

• You may be required to create an account to access certain features.

• You are responsible for maintaining the confidentiality of your login details.

• You agree to notify us immediately of any unauthorized use of your account.

Alkonect is not liable for losses resulting from unauthorized account access due to user negligence.

4. Products and Services

• Alkonect connects buyers with products, including locally and internationally sourced goods.

• Product descriptions, prices, and availability are subject to change without notice.

• We make reasonable efforts to ensure accuracy but do not guarantee that all listings are error-free.

We reserve the right to cancel or refuse any order at our discretion.

5. Orders and Payments

• All prices are displayed in the applicable currency and may include or exclude taxes, duties, or shipping fees.

• Payments must be made using approved payment methods available on the Platform.

• Orders are confirmed only after successful payment.

If a payment fails or is reversed, we may suspend the related order or account.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary due to logistics, customs, or external factors.

• Alkonect is not responsible for delays caused by third-party couriers or customs authorities.

• Risk of loss passes to the customer upon delivery.

7. Returns and Refunds

• Return and refund eligibility depends on the product category and seller policy.

• Requests must be made within the specified return window.

• Products must be returned in original condition unless otherwise stated.

Refunds, where applicable, will be processed using the original payment method.

8. User Conduct

You agree not to:

• Use the Platform for unlawful or fraudulent activities

• Post false, misleading, or harmful content

• Interfere with the security or operation of the Platform

• Attempt to access restricted systems or data

Violation may result in account suspension or termination.

9. Intellectual Property

All content on Alkonect, including logos, designs, text, graphics, and software, is owned by or licensed to Alkonect and protected by intellectual property laws.

You may not copy, modify, distribute, or exploit any content without prior written consent.

10. Third-Party Links and Services

Alkonect may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices. Use them at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law:

• Alkonect shall not be liable for indirect, incidental, or consequential damages

• We are not responsible for losses arising from misuse of the Platform, service interruptions, or third-party actions

Our total liability shall not exceed the amount paid by you for the relevant transaction.

12. Indemnification

You agree to indemnify and hold Alkonect harmless from any claims, damages, losses, or expenses arising from:

• Your use of the Platform

• Violation of these Terms

• Infringement of third-party rights

13. Suspension and Termination

We may suspend or terminate your access to Alkonect at any time, with or without notice, if you breach these Terms or engage in harmful activities.

14. Privacy

Your use of Alkonect is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Continued use of the Platform after changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions, complaints, or support, contact us at:

Email: support@alkonect.com
Website: https://alkonect.com